About Us >> 

We help people access education and training, no matter what corner of the province they call home.

As Ontario’s community-based bilingual distance education and training network, Contact North | Contact Nord helps underserved residents in 1,300+ small, rural, remote, Indigenous and Francophone communities access education and training without leaving their communities. Established by the Government of Ontario in 1986 and incorporated as a not-for-profit corporation headquartered in Thunder Bay, we receive annual funding of $10.5 million from Ontario’s Ministry of Colleges and Universities. We are governed by a volunteer Board of Directors representing Ontario’s public colleges, universities, district school boards, Indigenous communities, Francophone communities and other members of the public.

We deliver services in partnership with:

  • 24 public colleges
  • 25 public universities
  • 9 Indigenous institutes
  • 76 district school boards
  • 200 literacy and basic skills providers
  • 20 Skills development training providers
  • 170 Ontario Works offices
  • 188 Employment Ontario offices
  • 78 community organizations hosting our online learning centres
  • 4,282 community-based organizations

We provide free services for Ontario students:

  • Information on online programs and courses
  • Help to register, and information on financial aid
  • Help to Study Online Successfully service
  • Technology Support Services
    • IT Technical Hotline
    • Student Technology Loan Service (laptops and Internet)
    • Use of computers and Internet at 78 online learning centres
    • Use of web conferencing platforms
  • Supervision of exams and tests

We provide free services for Ontario’s education and training providers:

  • Province-wide student recruitment campaigns in 1,300+ Ontario communities
  • Local support services for students
  • Identification of local education and training needs
  • Digital and technology platform services
    • IT Technical Hotline
    • Digital and technology platform training for faculty and instructors
  • Faculty and instructor resources at teachonline.ca
    • Information on the latest trends, best practices, training opportunities and teaching resources
Contact North | Contact Nord signage

By the numbers

  • We respond to 7 million+ requests a year from Ontarians 
  • We generate 90,000 course registrations a year for Ontario’s education and training providers
  • Our local staff in 78 online learning centres deliver services in English and French
  • Our portals support 7 million+ pageviews and 375,000+ visitors a year
  • We have a 92% client satisfaction rate

Our websites

  • studyonline.ca provides information on online programs and courses from Ontario institutions
  • e-channel.ca provides information on online literacy and basic skills courses
  • teachonline.ca supports faculty and instructors


Read Contact North | Contact Nord’s Mandate and Mission Statement