We help people access education and training, no matter what corner of the province they call home.

Contact North | Contact Nord is a free, local bilingual service to help residents in 1,500+ rural and remote Ontario communities access online programs and courses from colleges, universities and training providers without having to leave their communities.

Established by the Government of Ontario in 1986 and incorporated as a not-for-profit corporation headquartered in Thunder Bay, we receive annual funding of $10.5 million from Ontario’s Ministry of Colleges and Universities.

We are governed by a volunteer Board of Directors representing Ontario’s public colleges, universities, district school boards, Indigenous communities, Francophone communities and other members of the public.

We deliver services in partnership with:

  • 24 public colleges
  • 25 public universities
  • 9 Indigenous institutes
  • 76 district school boards
  • 200 literacy and basic skills providers
  • 20 Skills development training providers
  • 170 Ontario Works offices
  • 188 Employment Ontario offices
  • 78 community organizations hosting our online learning centres
  • 4,282 community-based organizations

We provide free services for Ontario students:

  • Information on online programs and courses
  • Help to register, and information on financial aid
  • Technology Support Services
    • IT Technical Hotline
    • Student Technology Loan Service (laptops and Internet)
    • Use of computers and Internet
    • Use of web conferencing platforms

We provide free services for Ontario’s education and training providers:

  • Province-wide student recruitment campaigns in 1,500+ Ontario communities
  • Local support services for students
  • Identification of local education and training needs
  • Digital and technology platform services
    • IT Technical Hotline
    • Digital and technology platform training for faculty and instructors
  • Faculty and instructor resources at teachonline.ca
    • Information on the latest trends, best practices, training opportunities and teaching resources

Contact North | Contact Nord signage

By the numbers

  • We respond to 1.7 million+ requests a year from Ontarians 
  • We generate 30,000 course registrations a year for Ontario’s education and training providers
  • Our local staff in our online learning centres deliver services in English and French
  • Our portals support 1.7 million+ pageviews and 375,000+ visitors a year
  • We have a 92% client satisfaction rate

Our websites

  • studyonline.ca provides information on online programs and courses from Ontario institutions
  • e-channel.ca provides information on online literacy and basic skills courses
  • teachonline.ca supports faculty and instructors


Read Contact North | Contact Nord’s Mandate and Mission Statement